Frequently Asked Questions:
ABOUT MY IMAGES:
All images are processed and taken by me. I never use stock images or stock elements ensuring you receive original and unique art.
-the colors may not be accurately depicted due to variations in computer monitor calibrations
-any blur or texture on the image is intentional
Do you offer industry discounts?
A. Yes I do! I love working with set designers, interior designers, and art buyers. My work has been purchased for use as television set decor, film set decor, hotel, apartment and business decor. Contact me anytime so we can discuss working on your project.
Are the prints archival?
A: Yes! All of my prints and canvas are made to be investment pieces. Smaller prints are printed in my home studio using archival inks and premium photo papers. Larger prints & canvas wraps are printed by a trusted professional lab that I have been with for over a decade. Framed prints are created by a high quality framing lab.
Are your files for sale? Do you offer licensing?
A: My files are not available for personal use but they are available for commercial licensing. Please contact me for details and contract information.
When can I expect my order?
A: TURNAROUND TIMES
• Print orders typically ship within 2-5 business days. Domestic orders include tracking. In the U.S., large prints ship directly from my professional lab to help reduce the risk of damage in transit.
For International Buyers, orders ship within 2-5 business days as well. Transit times can vary from 2 weeks to a month. Buyer is responsible for any customs fees or taxes.
• Canvas wraps take approx 3-5 business days for production time. Transit times will vary depending on shipping method and destination. Canvas wraps ship directly from my professional lab. Currently canvas wraps are only available in the U.S..
• Framed prints take approx 1-2 weeks for production. Transit times will vary depending on shipping method and destination. Framed prints ship directly from my professional lab and ship for free. Upgraded rush shipping is available. Contact me for prices. Currently framed prints are only available in the U.S..
Do you offer custom sizes?
A: Yes! If there is a size you need and it is not listed feel free to contact me for a quote.
Are you available for editorial or portrait sessions?
A: Yes! If you are in the Los Angeles area contact me anytime through the contact form or directly at Myan@MyanSoffia.com
Do you offer wholesale?
A: Yes! Please contact me for pricing and information.
Refunds & exchanges & cancellations:
Unfortunately due to the custom nature of my prints I am not able to offer refunds or exchanges. If an order arrives damaged from transit please let me know within 1-2 days of receipt so I may send a replacement.
Cancellations: I begin working on your order right away. If you need to cancel, please let me know within 6 hours after purchase. I am only able to cancel orders that have not been shipped.
I absolutely want you to be happy with your order. If you do have an issue please reach out.
CONTACT INFO: Myan@MyanSoffia.com
Instagram: @MyanSoffia and @MyanSoffiaPhotography
© 2008-2021 All images are registered property of Myan Soffia Photography. Purchasing does not transfer rights for reproduction or resale. Images may not be edited, modified, used to create derivative works, or used on products for resale. Using them in any way without my permission is in direct violation of copyright laws.